Refund and Cancellation Policy

Online Fee Payments

Parents/guardians are requested to verify all payment details carefully before completing any online transaction.

Cancellation

• Once a fee payment has been successfully processed, it cannot normally be cancelled.
• If a transaction is duplicated due to a technical error, parents should immediately contact the school office.

Refunds

Refunds may be considered only in the following cases:

• Duplicate payment.
• Excess payment.
• Payment deducted from the bank account but not credited to the school due to technical failure.

After verification, eligible refunds will be processed to the original payment source within 7–15 working days, depending on the bank and payment gateway.

The school reserves the right to reject refund requests that do not comply with school policies.